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The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-88 (TTY 1-80), or go to ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Owners may contact Volkswagen customer service at 1-80. The manufacturer has not yet provided a notification schedule. The remedy for this recall is still under development. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.Ī loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, Passat, and Tiguan, 2010-2013 Eos and Jetta, 2011-2014 Golf and GTI, and 2011-2013 Jetta Sportwagen vehicles. Manufacturer: Volkswagen Group of America, Inc. Potential Number of Units Affected: 420,000 RECALL Subject : Air Bag Clock Spring may Fail, 1 INVESTIGATION(S) VWoA sells the Beetle, Beetle Convertible, CC, e-Golf, Eos, Golf, Golf GTI, Golf R, Golf SportWagen, Jetta, Passat, Tiguan, and Touareg vehicles through approximately 652 independent U.S. The Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker. VWoA's operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its state-of-the-art manufacturing facility in Chattanooga, Tennessee.
It is a subsidiary of Volkswagen AG, headquartered in Wolfsburg, Germany. (VWoA) is headquartered in Herndon, Virginia. Once affected VINs and the recall remedy have been identified, Volkswagen will notify all owners of affected vehicles and will instruct them to arrange for an appointment with an authorized Volkswagen dealer.įounded in 1955, Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. No accidents or injuries related to this issue have been reported.
Customers are advised to see the vehicle Owner's Manual for more information about the airbag system. If the airbag monitoring indicator light on a vehicle affected by this recall illuminates, the customer should immediately contact the nearest authorized dealer or qualified workshop in order to have the vehicle inspected/repaired.
In a crash that warrants a driver front airbag deployment, the airbag will not deploy, leading to a risk of driver injury.
Should the cable tear, the electrical connection to the driver's front airbag may be lost, causing the airbag monitoring indicator light to illuminate. When the guide loops are dragged out of position, they may apply tension to the internal flat cable and cause it to tear. On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guide loops. Production)Ĭertain 2010-2014 Model Year Volkswagen Tiguan As such, Volkswagen of America today notified the National Highway Traffic Safety Administration (NHTSA) that it will be issuing a voluntary safety recall affecting the steering wheel clock spring on approximately 420,000 Volkswagen vehicles in the U.S.Ĭertain 2010-2014 Model Year Volkswagen CCĬertain 2010-2013 Model Year Volkswagen EosĬertain 2011-2014 Model Year Volkswagen Golf/GTIĬertain 2010-2013 Model Year Volkswagen JettaĬertain 2011-2013 Model Year Volkswagen Jetta SportWagenĬertain 2010 Model Year Volkswagen Passat (German Production)Ĭertain 2010-2014 Model Year Volkswagen Passat (U.S. Herndon, VA - Volkswagen considers the safety and satisfaction of its consumers and passengers a top priority.